FAQ's

Almost all safari tours operated by Natural World Kenya safaris are private per booking and are operated in their own pop-up top 4×4 jeep with a dedicated tour driver/guide.

Guests booking with Natural World Kenya safaris can however form private groups to travel together as families or friends

We do not make tour groups from individual bookings for medium / long-range safari tours. This is to allow for flexibility, customization, pace and choice of safari lodge/camp preference

Almost all safari lodges / tented camp accommodations during your safari do provide free Wifi. There is in the three accommodation levels of economy, comfort, and luxury

Wifi is provided in the public areas of the safari lodges / tented camps including the reception, dining areas, and lounge . It is not provided in the individual rooms/ tents.

We provide free  Wifi in our 4×4 Safari jeeps with connectivity being at approximately 70% due to local Kenyan network coverage

On our overnight  group sharing safari, it is not possible to request an extra day safari extension

This is because you share your safari Jeep with the other travelers on a seat-in-car basis. It also means that you leave and return to Nairobi as a group

It would thus require a unanimous decision to extend safari from all tour participants for this to happen. It would also be subject to the availability of extended accommodation in the respective tented camp / lodge.

An extra day on safari shall also require extra payment.

We allow our guests to have that special preference for an individual driver/guide either from recommendations or online reviews.

If you prefer a specific safari tour driver/guide from our team, we are happy to allocate him as your guide for the duration of your safari tour. This is however subject to his availability.

In case he is already requested during the period of your planned safari tour, you can always choose another driver/guide from our diverse team.

Our selection of safari lodges and tented camps is well-researched and offers the best in terms of comfort, relaxation, and atmosphere during safari. Each accommodation category is well catered for in the selection.

We fully understand the need for your protection against Mosquito and other insect bites.

All rooms/tents during your safari are fitted with mosquito nets or are insect-proofed to protect you against bites.

You are also advised to carry/use insect repellent to further protect yourself, especially in the outdoors during the evenings.

The maximum number of persons allowed in one room/tent is 3, these can be accommodated in a double bed and a single bed or in 3 single beds.

Where 4 persons or more are traveling together and prefer to stay in one room/tent, we may book them in 2 rooms with interconnecting doors

For those that may prefer  to stay close as  family or friends, we may book them in adjacent tents/rooms

Some safari lodges/camps have family units for a maximum of 4 persons only. This however includes an extra cost.

All safari rooms/tents are private with own bathroom/toilet

Your safari tour Jeep has a generous  luggage compartment at the rear and can comfortably carry 6 suitcases with an average of 25 -30kgs each

You may carry hand luggage with your vital stuff inside the safari jeep.

We suggest that you pack/carry your luggage in soft-sided suitcases for ease of storage in safari vehicles and also to minimize on friction and damage during the sometimes bumpy road safari trips.

In case you are booked on a Kenya fly -in safari and or you would consider taking local/domestic safari flights to the national parks/game reserves, there is a baggage allowance.

The baggage allowance for local domestic flights commuting between national parks is 15kgs excluding hand luggage

You may store extra luggage not required on safari at our Nairobi or Mombasa offices for free.

You may also choose to pay an extra $ 5 per kilogram for any extra baggage if you decide to carry all your baggage around with you (this is subject to flight / carrier capacity)